PACKING & SHIPPING REGULATIONS 1. Unless another value is declared, in writing (and appears on customers receipt), in advance of shipment, each parcel shall be deemed to have a maximum value of $100 if carried by Airborne, UPS or FedEx, and no value if carried by USPS. The entry of a COD amount or Customs Value is NOT a declaration of value. 2. Any
item received for packing and/or shipping may be opened by Pack Ship n
More or carrier for inspection.
3. Articles of a hazardous nature or those prohibited by the carrier or any governmental body shall not be accepted. 4. Customer accepts full responsibility for damage to any article packed by customer. Customer is responsible for determining proper specifications for the contents prior to packing. 5. In
no event shall this Pack Ship n More be liable for any consequential,
incidental or special damages which may arise from loss, damage, nondelivery,
or delayed delivery. This limitation shall apply to, but not be
limited to, damages for loss or profit or income.
6. Customer
warrants that the address label is complete and accurate, and agrees to
hold Pack Ship n More harmless for packages that are lost or misdelivered
because of an inaccurate address. If carrier is required to correct
the address or deliver to another address, customer agrees to pay reasonable
fees associated with this additional service. Address correction
charges will also apply to any UPS or FedEx shipment sent to a P.O. Box
or Rural Route Box. Address corrections may result in delivery delays
that neither Pack Ship n More nor the carrier can be responsible for.
In addition, FedEx will not reroute or dispose of undeliverable shipments
at no cost if the undeliverable shipment is not related to a service failure.
Undeliverable shipments will now be returned via FedEx Express Saver (3
business day service) at the Customer's expense. PSM reserves the
right to hold any return shipment until Customer reimburses PSM for the
return shipment fees.
7. Customer
is responsible for furnishing adequate information to permit Pack Ship
n More and the carrier to investigate claims for loss or damage.
Such information shall include consignee's name, address, telephone number,
date of shipment, parcel contents, value, and package ID number.
8. Before
requesting tracing of an undelivered package, customer must verify non-receipt
with the consignee and wait a reasonable period of time which shall be
determined by Pack Ship n More. All tracing and tracking is to be
done by Pack Ship n More personnel.
9. In
the event of parcel damage, Pack Ship n More will process a claim if all
of the following steps are taken by either the customer or the consignee:
a. Notation of obvious damage on the carrier's delivery document; b. Retention of all cartons and packing materials;
c. Notification
to Pack Ship n More within forty-eight (48) hours of receipt;
d. Cooperation
with Pack Ship n More's instructions for processing the claim.
10. In
the event of loss or damage of any article, Pack Ship n More's liability
shall be limited to the lesser of (a) the actual cash value of the article
or (b) the amount necessary to repair or replace the article, or (c) the
amount declared by the customer, in writing, at the time of shipment.
11. Carrier
may deny any claim for damage caused by "shock" to sheet glass,
electronics, or other items not suitable to the shipping environment.
Pack Ship n More will not assume liability in these cases.
12. In
order to establish actual cash value in the event of damage or loss, customer
is responsible for furnishing Pack Ship n More with an original invoice,
receipt or appraisal which is not more than one year old. The amount
declared by customer at the time of shipment is not an acceptable proof
of value.
13. Customer agrees that once a claim for loss or damage has been paid, customer waives all rights to file further claims on that particular shipment. 14. In the case of items shipped via United States Postal Service, customer is fully aware that claims or tracing is impossible without the purchase of special services at the time of shipment. 15. Pack
Ship n More reserves the right to add, revise, or subtract from these
terms and conditions.
16. Undeliverable
packages must be collected by customer or reshipped at additional charge
within 30 days of written notification. Pack Ship n More may attempt
to notify customer of undeliverable packages by telephone before sending
written notification.
17. Delivery
times and dates are estimates based on information provided by carrier.
Pack Ship n More will not be liable for failure of carrier to effect a
timely delivery. Only shipping charges are refundable on "Guaranteed"
shipments. Pack Ship n More shall not be liable should carrier refuse
refunds.
18. Pack
Ship n More shall not be liable for failure of carrier to collect COD
moneys.
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